Frequently Asked Questions

It’s 72 hours. But we can provide 24 hrs  service on request( +50%)

Each customer has a senior retoucher assign to his account to make sure that the best quality service is provided.

Create account on londonproretouch.com. Once you have your account created  client page will appear automatically.On that page you  will find file uploader. All you need to do is drag and drop your files an click “start uploading” button. Once your files are uploaded you can send us retouching instructions via our message system.

Always. All you need to do is login to your account and send us message with the file number and what changes you want us to make.

You will receive the email with the information that your files are ready to download. All you need to do is login to your account where you can download your files from the download area.

For the best retouching results we prefer RAW files but we can edit jpg, psd and tiff  files too.

We do not provide batch retouching service for wedding photos like culling or colour corrections (there is a lot of companies providing that kind of  service on the market ) But if you require retouching  that fits into one our services we are more than happy to do it.